1. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, business name, website, industry, location, revenue range, business goals, diagnostic responses, scheduling information, payment-related information, and any other information you choose to submit through our website or forms.

We may also collect technical and usage information automatically, including IP address, browser type, device type, referring pages, pages visited, time spent on the site, form activity, and other website analytics information.

2. How We Use Information

We use information to operate our website, deliver MAPS Reports, respond to inquiries, schedule walkthroughs or reviews, provide services, process purchases, improve our website, understand demand, measure performance, personalize follow-up, send relevant communications, and maintain the security and reliability of our systems.

We may also use information to evaluate whether OYLM services are a fit for your business and to recommend relevant next steps based on the information you provide.

3. MAPS Diagnostic and Business Information

If you complete a MAPS Diagnostic or related assessment, we collect the information you submit about your business, including operational, marketing, sales, visibility, review, CRM, follow-up, and growth-related information.

We use that information to generate your MAPS Report, identify potential constraints in your revenue system, and provide recommendations or follow-up related to OYLM services.

4. Payments

Payments may be processed by third-party payment providers such as Stripe. We do not store full credit card numbers on our website. Payment processors may collect and process payment information according to their own privacy policies and security practices.

5. Scheduling, Email, SMS, and CRM Tools

We may use third-party tools to manage scheduling, email communication, SMS communication, customer relationship management, reporting, automation, analytics, and service delivery.

These providers may process information on our behalf for the purpose of helping us operate the business, communicate with you, deliver services, and manage customer relationships.

6. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, measure performance, improve user experience, and evaluate marketing activity.

If we use Google Analytics or similar tools, those tools may collect information about your device, browser, and website activity. You can control cookies through your browser settings, and some analytics providers offer additional opt-out tools.

7. How We Share Information

We may share information with service providers and business tools that help us operate our website, process payments, deliver reports, manage scheduling, communicate with prospects and customers, provide services, analyze performance, and maintain security.

We may also share information when required by law, to protect our rights, to prevent fraud or abuse, to enforce agreements, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

We do not sell personal information for money. Some analytics or advertising technologies may be considered “sharing” or “selling” under certain privacy laws. Where required, we will provide applicable choices or opt-out rights.

8. Email and Text Communications

If you submit your contact information, we may contact you by email, phone, or text message about your MAPS Report, walkthrough, inquiry, purchase, service, or related OYLM resources.

You can unsubscribe from marketing emails using the unsubscribe link in the email. You can opt out of text messages by replying STOP, where applicable.

9. Data Retention

We keep information for as long as reasonably necessary to operate our business, provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and improve our systems.

We may retain diagnostic, CRM, communication, and service-related records where they are needed for business, reporting, legal, or operational purposes.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, platform, or method of transmission is completely secure, so we cannot guarantee absolute security.

11. Your Privacy Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of certain personal information. You may also have the right to opt out of certain uses of personal information.

To submit a privacy request, contact us at:

Email: info@ownyourlocalmarket.com

We may need to verify your identity before processing certain requests.

12. California Privacy Notice

If you are a California resident, you may have specific rights under California privacy laws, including the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion or correction; and the right to opt out of certain sales or sharing of personal information.

We do not knowingly sell personal information for money. If our use of analytics, advertising, or tracking technologies is considered a sale or sharing under applicable law, California residents may have the right to opt out.

To exercise California privacy rights, contact us at info@ownyourlocalmarket.com.

13. Children’s Privacy

Our website and services are intended for business owners and adult users. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

14. Third-Party Links

Our website may link to third-party websites, platforms, payment processors, scheduling tools, or resources. We are not responsible for the privacy practices, content, or security of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Your continued use of the website after changes are posted means the updated policy applies.

16. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

Own Your Local Market
Email: info@ownyourlocalmarket.com
Mailing Address: 695 E 700 N, Westville, Indiana, 46391